Q. Why has Impact Mail  been introduced?
A. Australia Post is committed to ensuring the success of mail for promotional and advertising activities. Impact Mail is an initiative that will provide advertisers an ability to cut through letter box clutter by delivering unique shaped articles. The ability for an Impact Mail  item to stand out from the crowd of rectangular shaped letters will enhance the message from the sender.

Q. How do I get details or copies of the Impact Mail  service Guide?
A. All Impact Mail  service terms and conditions are detailed in the "Impact Mail service Guide".  Additionally, details of the Impact Mail  service are available on the Australia Post website at www.auspost.com.au/impactmail

Q. Who can design and print Impact Mail  for me?
A. Use the Impact Mail  database to find your service provider.

Q. Do I need to apply to use Impact Mail?
A. No. Customers are not required to apply to use the Impact Mail  service.

Q. What materials can I use to make the shaped mail pieces?
A. Australia Post recommends the use of paper/card based stock. Should a customer wish to use a material other than paper/card a sample must be submitted to Australia Post for approval prior to the lodgement being accepted.

Q. When can customers start to use the Impact Mail  service?
A. Immediately.

Q. Where can I find examples of Impact Mail?
A. Use this link

Q. Who can customers contact with additional and specific queries?
A. Additional information is available on the Australia Post website at www.auspost.com.au/impactmail or from an Australia Post Account Manager.

"Impact Mail" is a trade mark owned by Australia Post